Emotional Intelligence In Action: Training and Coaching Activities for Leaders and ManagersEmotional Intelligence in Action shows how to tap the power of EI through forty-six exercises that can be used to build effective emotional skills and create real change. The workouts are designed to align with the four leading emotional intelligence measures—EQ-I or EQ-360, ECI 360, MSCEIT, and EQ Map, —or can be used independently or as part of a wider leadership and management development program. All of the book's forty-six exercises offer experiential learning scenarios that have been proven to enhance emotional intelligence competencies. |
Contents
| 1 | |
| 7 | |
Training and Coaching Activities for Leaders and Managers Part Two Exploring Fifteen Competencies of Emotional Intelligence | 37 |
Training and Coaching Activities for Leaders and Managers Part Three Emotional Intelligence Workouts to Build Effective Skills | 115 |
Training and Coaching Activities for Leaders and Managers Workout 11 SelfRegard Of Thine Own Self Be Aware | 119 |
Training and Coaching Activities for Leaders and Managers Workout 12 SelfRegard Reconciliation | 123 |
Training and Coaching Activities for Leaders and Managers Workout 13 SelfRegard Toot Your Horn and Scratch Your Back | 129 |
Training and Coaching Activities for Leaders and Managers Workout 21 Emotional SelfAwareness Are You in Touch? | 133 |
Training and Coaching Activities for Leaders and Managers Workout 81 Interpersonal Relationships Youve Got Good News | 239 |
Training and Coaching Activities for Leaders and Managers Workout 82 Interpersonal Relationships Making New Friends | 245 |
Training and Coaching Activities for Leaders and Managers Workout 83 Interpersonal Relationships Fun and Meaningful Relationships | 251 |
Training and Coaching Activities for Leaders and Managers Workout 91 Stress Tolerance Cause Youve Got Personality | 255 |
Training and Coaching Activities for Leaders and Managers Workout 92 Stress Tolerance Water off a Ducks Back | 265 |
Training and Coaching Activities for Leaders and Managers Workout 93 Stress Tolerance Deep Center Breathing | 269 |
Training and Coaching Activities for Leaders and Managers Workout 101 Impulse Control To Impulse or Not to Impulse | 275 |
Training and Coaching Activities for Leaders and Managers Workout 102 Impulse Control The Urge to Splurge | 287 |
Training and Coaching Activities for Leaders and Managers Workout 22 Emotional SelfAwareness It Just Bubbles Up | 139 |
Training and Coaching Activities for Leaders and Managers Workout 23 Emotional SelfAwareness Moving Toward and Moving Away | 145 |
Training and Coaching Activities for Leaders and Managers Workout 24 Emotional SelfAwareness Grow Your Personal Power | 153 |
Training and Coaching Activities for Leaders and Managers Workout 31 Assertiveness Ramp It Up | 157 |
Training and Coaching Activities for Leaders and Managers Workout 32 Assertiveness Dial It Back | 163 |
Training and Coaching Activities for Leaders and Managers Workout 33 Assertiveness Getting Your Point Across | 167 |
Training and Coaching Activities for Leaders and Managers Workout 41 Independence Cut the Apron Strings | 171 |
Training and Coaching Activities for Leaders and Managers Workout 42 Independence Solitary Effort | 175 |
Training and Coaching Activities for Leaders and Managers Workout 43 Independence Going Along with the GroupOr Not | 179 |
Training and Coaching Activities for Leaders and Managers Workout 51 SelfActualization The Scavenger Hunt | 183 |
Training and Coaching Activities for Leaders and Managers Workout 52 SelfActualization Becoming All That You Can Be | 193 |
Training and Coaching Activities for Leaders and Managers Workout 53 SelfActualization Applying Inspiration | 201 |
Training and Coaching Activities for Leaders and Managers Workout 61 Empathy Connect Feeling with Meaning | 207 |
Training and Coaching Activities for Leaders and Managers Workout 62 Empathy Mixed Emotions | 211 |
Training and Coaching Activities for Leaders and Managers Workout 63 Empathy Do as the Empathic Do | 219 |
Training and Coaching Activities for Leaders and Managers Workout 71 Social Responsibility Reflect the Best | 223 |
Training and Coaching Activities for Leaders and Managers Workout 72 Social Responsibility Who Do I Work for? | 229 |
Training and Coaching Activities for Leaders and Managers Workout 73 Social Responsibility The Value of Volunteering | 235 |
Training and Coaching Activities for Leaders and Managers Workout 103 Impulse Control Hot Buttons | 293 |
Training and Coaching Activities for Leaders and Managers Workout 111 Reality Testing Feel Hear SeeIs It Reality? | 297 |
Training and Coaching Activities for Leaders and Managers Workout 112 Reality Testing Visit Their Reality | 301 |
Training and Coaching Activities for Leaders and Managers Workout 113 Reality Testing Using All Three of Your Minds | 305 |
Training and Coaching Activities for Leaders and Managers Workout 121 Flexibility No More Shutdowns | 311 |
Training and Coaching Activities for Leaders and Managers Workout 122 Flexibility Yes No Maybe So | 317 |
Training and Coaching Activities for Leaders and Managers Workout 123 Flexibility Flex Time | 321 |
Training and Coaching Activities for Leaders and Managers Workout 131 Problem Solving Using the MasterSolve Model for Teams | 325 |
Training and Coaching Activities for Leaders and Managers Workout 132 Problem Solving WinWin Negotiating | 333 |
Training and Coaching Activities for Leaders and Managers Workout 133 Problem Solving Lets Cover Our Bases | 337 |
Training and Coaching Activities for Leaders and Managers Workout 141 Optimism Be SolutionFocused | 343 |
Training and Coaching Activities for Leaders and Managers Workout 142 Optimism See a Positive Resolution | 347 |
Training and Coaching Activities for Leaders and Managers Workout 143 Optimism The Optimisitc Explanation | 351 |
Training and Coaching Activities for Leaders and Managers Workout 151 Happiness Growing My Happiness | 359 |
Training and Coaching Activities for Leaders and Managers Workout 152 Happiness Pay It Foward with Gratitude | 363 |
Training and Coaching Activities for Leaders and Managers Workout 153 Happiness Attitude of Gratitude | 367 |
Training and Coaching Activities for Leaders and Managers How to Use the CDROM | 391 |
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Common terms and phrases
20 minutes 2006 by Marcia ability assertive assessment Audience Bar-On behavior Bonita Patterson client coach Facilitator Competencies Copyright develop discuss effective Emotional Intelligence Emotional Self-Awareness Emotions Awareness Emotions Competencies Emotions Management Empathy EQ Map EQ-i exercise experience Facilitating Thought Facilitator Competencies Easy Facilitator Competencies Moderate feel flexibility flip chart goals Handout happiness identify Imprint of Wiley impulse control independence individual Intact team Intelligence in Action interpersonal relationships James Bradford Terrell King Lear learning Managing Emotions Marcia Hughes Martin Seligman Matrix Activity Estimated minutes Instructions minutes Participants minutes Total MSCEIT one’s optimism Outcomes pairs Paper and pens pens Time Matrix Perceiving Emotions permission of Pfeiffer person positive problem solving reality testing REEL PERFORMER Reproduced by permission scenarios self-actualization self-regard situation skills social responsibility someone specific Step strategies Stress Tolerance Thumbnail TRANSFORMATIONAL BENEFITS Unaffiliated group Understanding Emotions workplace www.pfeiffer.com WORKOUT