Emotional Intelligence: Science and Myth

Front Cover

Emotional intelligence (EI) is one of the most widely discussed topics in current psychology. Although first mentioned in the professional literature nearly two decades ago, in the past five years it has received extensive media attention. The term "emotional intelligence" refers to the ability to identify, express, and understand emotions; to assimilate emotions into thought; and to regulate both positive and negative emotions in oneself and others. Yet despite the flourishing research programs and broad popular interest, scientific evidence for a clearly identified construct of EI is sparse. It remains to be seen whether there is anything to EI that researchers in the fields of personality, intelligence, and applied psychology do not already know.

This book offers a comprehensive critical review of EI. It examines current thinking on the nature, components, determinants, and consequences of EI, and evaluates the state of the art in EI theory, research, assessment, and applications. It highlights the extent to which empirical evidence supports EI as a valid construct and debunks some of the more extravagant claims that appear in the popular media. Finally, it examines the potential use of EI to guide practical interventions in various clinical, occupational, and educational settings.

 

Contents

Introduction
3
Conceptions of Emotional Intelligence
9
A Research Agenda for Emotional Intelligence
21
Chapter Synthesis and Preview
28
Toward a Science of Emotional Intelligence
31
Toward a Psychometrics of Emotional Intelligence
32
Toward a Theory of Emotional Intelligence
47
Differential Psychology and Emotional Intelligence
57
The EI Perspective
286
Emotional Intelligence and the Psychological Theory of Stress
295
EI Coping and Adaptation to Stressful Encounters
303
Coping and SelfRegulative Processes
314
Conclusions
316
Personality Emotion and Adaptation
321
A CognitiveAdaptive Perspective
326
Negative Emotionality
330

Practical Applications
74
Toward a Science of EI
79
Understanding the Intelligence Component of Emotional Intelligence
81
The History of Intelligence
83
The Concept of Intelligence
86
Structural Theories of Intelligence
91
System Models of Intelligence
115
Conclusions
129
Emotions Concepts and Research
133
Conceptualizing Emotion
134
Categories and Dimensions of Emotion
140
Sources of Emotion
150
The Natural Ecology of Emotions
159
Functions and Behavioral Consequences of Emotion
164
Conclusions
171
Psychological Assessment and the Concept of Emotional Intelligence
175
Psychometric Issues Revisited
176
Performance Measures of Emotional Intelligence
180
SelfReport Measures of Emotional Intelligence
205
Overlap of Emotional Intelligence with Personality
223
Conclusions
226
Individual Differences in Emotion and Adaptation
231
The Biological Science of Emotional Intelligence
233
The Neuroscience of Emotion
234
The Amygdala
238
Frontal Control of Emotion
242
Functions of Emotion
248
Conclusions on Biological Models and Emotional Intelligence
253
Cognitive Models of Emotion and SelfRegulation
255
Cognitive Origins of Emotion
256
Cognitive Architectures for Emotional Intelligence in Action
259
SelfRegulative Models of Emotional Intelligence
270
Criticisms of the Cognitive Approach
277
Conclusions
280
Emotional Intelligence Coping and Adaptation
283
Social Competence and Extraversion
342
Prosocial and Antisocial Behavior
350
SelfControl Conscientiousness and Impulsivity
361
Conclusions
368
Applications
371
The Clinical Psychology of Emotional Maladjustment
373
Diagnostic Categories for Emotional Disorders
374
Abnormal Personality and Emotional Disorder
383
Alexithymia
387
Pathological Processes
400
Therapy for Emotional Pathology
412
Conclusions
416
Development and Schooling of Emotional Intelligence
419
Origins and Development of Emotional Intelligence
420
Schooling Emotional Intelligence
442
Desired Features of EI Intervention Programs and Future Research
460
Conclusions
464
Emotional Intelligence Work and the Occupational Environment
467
The Role of EI in Career and Occupational Assessment
477
EI and Coping with Occupational Stress
488
Conclusions
504
Conclusion
511
The Science the Myth and the Future of Emotional Intelligence
513
Psychometric and Conceptual Issues
516
Theoretical Issues
531
Applied Issues
539
The Science and Myth of Emotional Intelligence
544
A Review and Critique of Social Intelligence
551
A Review of Sundry Other Performance Measures of Emotional Intelligence
563
A Review of Sundry Other SelfReport Measures of Emotional Intelligence
577
Notes
587
References
591
Index
683
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About the author (2004)

Gerald Matthews is Professor of Psychology at the University of Cincinnati. Moshe Zeidner is Professor of Educational Psychology and Human Development at the University of Haifa. Richard D. Roberts is Principal Research Scientist at the Center for New Constructs, Educational Testing Service.

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